Safe House Manager & Outreach Co-ordinator

As we are expanding our accommodation in London, we are delighted to be recruiting a House Manager to oversee the management of our Lambeth Safe House. This is a dual position at Ella’s. The postholder will be expected to manage their time effectively to oversee both the Safe House and Ella’s outreach caseload.

Job title: House Manager

Salary: Depending on experience

Responsible to: Service Manager

Responsible for: Support Workers, Volunteers, and Students/Interns

Place of Work: Lambeth Safe House

Purpose of job: To manage the Ella’s Lambeth safe house & an outreach caseload and line manage any front line staff, volunteers and interns based there. To provide high quality casework support to service users living in the Safe House; in accordance with Ella’s policies and procedures.

This role is subject to an enhanced Criminal Records Bureau Check and is limited to female applicants only due to the nature of our work.

For a full job description and application form please contact:

Deadline for applications: 21st October 2019 and interviews will take place on 25th October 2019.

Front line Internship/Placement

The main purpose of the role is to provide support to the Safe House Manager with the day to day running of the safe house. General tasks will include; administration, befriending/support work and other ad hoc support around the property (management of the health and safety of the building, support with house meetings, cleaning etc).

We're looking for a woman with a background in social work, counselling or psychology and some support work experience . The position requires a commitment of a minimum of six months.

You will be working alongside a very committed and highly skilled team and be assigned a supervisor to provide guidance.

Bethan, our last intern writes "... it’s been a privilege to be part of a team of women who are so passionate, hard-working, inspiring, kind and loving and also so much fun and up for a laugh.''

Miriam’s experience at Ella’s


My understanding of the Akan adage that says ‘’until the Lions learn to tell their stories, the tales of hunting will always glorify the hunter’’ became much clearer when I started my internship at Ella’s.

My name is Miriam, and I am an international student studying MSc Clinical Psychology at Royal Holloway, University of London. I undertook a six weeks internship at Ella’s as part of coursework and my experience there is one, I can confidently say has reoriented me.

Before starting the internship, I had read and heard about human trafficking but had never seen or had an encounter with a victim of this cruel act. When I received the news that I had got the placement, I had many thoughts…what were the women like? Are their stories true? Will I be able to deal with all that emotional information? I was eager to know and learn. And as the saying seeing is believing goes, I have seen, and I now believe. Human trafficking and modern-day slavery are not mere concepts but rather, ongoing real exploitation and a violation of the basic right of people, and it needs to be treated as a matter of global concern with all urgency. Given the devastating and long-term detrimental effects this act has on individuals and the global economy at large, I believe it is about time it gets the needed attention, education and open dialogue among nations to come up with the measures needed to curb this menace. 

My knowledge and perception about human trafficking and modern-day slavery as well as its effects have broadened from working at Ella’s. And having worked closely with these wonderful women for six weeks, I can confidently say that they are the strongest women and the best teachers I have had in my life. I read and heard their stories, and I kept asking myself; How could anyone survive this? They have made me a better judge of character and have also made me realise that the best thing that anyone can have is hope and support which is what Ella’s stands for. The highlight of my experience at Ella’s was the day I saw one of the women graduates. I have never seen anyone that happy and the fact that she was that happy gave me great joy in my heart and a sense of purpose to help other people especially women who have had to endure such hardship.

The few weeks I spent working with the women at Ella’s has also shaped my career thoughts.  It has made me certain now more than ever that there is a need to provide care and support to women and children in all forms possible. I have hence decided to focus on trauma if I get the opportunity to further my education so I can help more vulnerable people through my services.